Last updated: October 2026
To delete your account, log in, go to My Orders and tap Delete Account, then confirm. This permanently deletes your account, orders, reservations and loyalty data. If you cannot log in, call us on 633 21 44 94 and we will delete it within 30 days.
Tulsi Riviera (“we”, “us”, “our”) operates the Tulsi Riviera online ordering and reservation app. We are the controller of the personal data you provide through the app.
If you have any questions about this privacy policy or your personal data, you can contact us through the app's Contact section or by visiting our restaurant.
Account details: your name, email address and phone number.
Order and reservation data: the items you order, delivery address, order history, table reservations and any special requests or notes you provide.
Payment data: payments are processed securely by our payment provider (Stripe). We only store the payment status and a reference to the transaction; we never store your full card details.
Loyalty data: your loyalty points and redeemed rewards.
Notification data: your push notification preferences and the device tokens used to deliver order and reservation updates to your phone.
Device and location data: technical information such as device type and app interactions, and your approximate location when you use delivery services, used to keep the app working properly.
To process and deliver your orders and to manage your table reservations.
To send you order confirmations and status updates by email or SMS.
To run our loyalty programme and apply discount codes you choose to use.
To improve our menu, service and app experience.
We process your data to perform the contract with you (processing your orders and reservations), because you have given consent (for notifications and marketing, where applicable), or because we have a legitimate interest in running and improving our business.
We only share your data with service providers that are necessary to run the app: our payment provider (Stripe) to process payments, OneSignal to deliver push notifications to your device, and email/SMS providers to send you confirmations and updates about your own orders and reservations.
We never sell your personal data to anyone.
We keep your order and reservation history for as long as your account exists, and for a limited period afterwards where we are required to do so by accounting and tax rules. You can delete your account and personal data at any time from the app's Delete Account page.
Under the GDPR you have the right to access, correct, delete or export your personal data, to object to or restrict certain processing, and to withdraw consent at any time.
You can exercise most of these rights directly in the app by editing your details or deleting your account. You also have the right to lodge a complaint with your local data protection authority.
We use secure, encrypted connections and access controls to protect your data. All payment information is handled exclusively by our certified payment provider.
The app is not intended for children under 16, and we do not knowingly collect their personal data.
We may update this privacy policy from time to time. The latest version is always available on this page.